Pricing and distribution
Pricing is managed as part of the wider operation, and suitable properties are distributed across major, specialist and direct booking sources through one synchronised calendar.
Read more on how multi-channel distribution works.
Guest operations
Guest communication is handled 24 hours a day, seven days a week. Every guest's ID is checked, and every booking is reviewed against the property's rules and any relevant building rules.
Property care
Checks between stays use cleaner evidence, issue reports and checklists. Maintenance is coordinated with approved local trades or specialists, and significant work is brought to the owner for approval before it proceeds.
Owner visibility
The Owner Portal keeps bookings, the property calendar and statements available, so you retain visibility while the day-to-day work is handled for you.
Is my property suitable?
Not every property is accepted; each is reviewed for its location, suitability and operating requirements first.