Airbnb management FAQs

Start with a property review. It is free, personal and carries no obligation. Tell us the postcode, the size and setup of the property and what you want from it, and we will come back to you with a clear view of whether short-let management suits it.

No. A person reviews the property rather than a calculator. The purpose is to understand the property and the way it would need to be managed, then give you an honest recommendation.

We look at the layout, the sleeping setup, the general condition of the property and the essentials guests expect. Anything that needs attention is discussed with you during the review so you know what needs preparing before launch.

It depends on the preparation involved. Photography, access arrangements and property checks all need to be in place first, so we agree a realistic timeline with you individually rather than promising a fixed number of days.

Tell us about your current management arrangements and any existing bookings. We can discuss what a handover would involve, including access, listing arrangements and your current agreement, before agreeing the next steps.

The management fee is a percentage of booking revenue. The percentage depends on the agreement term you choose. Property-specific operating costs are confirmed separately in writing.

The Rolling agreement is 20%. The 6-month agreement is 18%. The 12-month agreement is 15%. The Rolling agreement has no minimum term.

The management service is identical on every plan — only the agreement term and rate change.

If you want flexibility, the Rolling agreement at 20% has no minimum term. If you are settled on short-letting, committing for six or twelve months lowers the rate to 18% or 15%. We will talk it through during the review rather than pushing you towards a term.

Free onboarding for new management clients. Any property-specific operating costs are separate and are confirmed with you in writing during the property review.

Listing setup and presentation, nightly pricing, distribution and booking coordination, guest communication, cleaning and turnover coordination, maintenance coordination, and owner reporting with Owner Portal access.

Nightly rates are reviewed against local demand and seasonality, and adjusted as the calendar fills. Pricing management is included on every agreement option.

Distribution spans more than 20 booking and distribution sources. The channels used are selected for each property based on its location, audience and the way it needs to be operated. Direct booking is used where suitable.

Distribution and booking coordination are managed through one synchronised calendar, helping to keep availability aligned across the channels used for your property.

Guest communication is handled 24 hours a day, seven days a week. Enquiries, arrival details and anything that comes up during a stay are handled by us, not by you.

Every guest's ID is checked. Every booking is reviewed against the property's rules and any relevant building rules. Where a booking does not fit those rules, it is not accepted.

Checks between stays use cleaner evidence, issue reports and checklists. That gives a practical record of the condition the property was left in and anything that needs following up.

We take the next step as soon as an issue is reported. Maintenance is coordinated with approved local trades and specialists. Significant work is brought to the owner for approval.

The Owner Portal provides access to bookings, the property calendar and statements. Owner reporting and Owner Portal access are included on every agreement option.

Hostahome handles the day-to-day management while you can view bookings, the calendar and statements in the Owner Portal. Significant property work is brought to you for approval.

Yes. You have a point of contact at Hostahome. The portal is there for the detail, not as a replacement for a conversation.

We manage properties in selected UK locations, including London, Manchester, Hertfordshire and Berkshire. Current management areas are listed on the Locations page.

Yes. Areas change and some properties are worth reviewing on their own merits. Send the postcode and we will tell you honestly whether we can manage it.

Apartments, houses and portfolios. Each one is reviewed individually on its layout, location and setup. We do not take on every property, and we will say so if short-letting is not the right route for yours.

Before listing, check the requirements that apply to your property with the relevant council, insurer and any lender or freeholder. These vary by location and property. Tell us about known restrictions during the property review.

No. It suits properties in the right location with the right setup, and it is more operationally involved. If a long let is the better outcome for your property, we would rather tell you at the review stage.