Owner questions
Clear answers before you hand over the keys.
Fees, agreements, guest management, property care and owner visibility—explained clearly before you make a decision.
Start with the property.
The first step is a personal review of the property, its location and the way it would need to be managed.
Start with a property review. Tell us the postcode or area and a little about the property. Hostahome reviews its location, suitability and operating requirements, then follows up personally with a clear recommendation.
No. The review is carried out by a person rather than generated as an instant estimate. Its purpose is to confirm whether the property is suitable and what operating scope makes sense for it.
Free onboarding for new management clients. Any property-specific operating costs are confirmed separately in writing during the property review.
Your management rate and operating scope are confirmed in writing during the property review, before anything is signed.
No. Hostahome reviews each property for its location, suitability and operating requirements before recommending management.
Clear rates. One complete service.
The rate changes with the agreement term. The management service does not.
The management fee is calculated as a percentage of booking revenue. The percentage depends on the agreement term you choose.
The Rolling agreement is 20%. The 6-month agreement is 18%. The 12-month agreement is 15%.
Only the agreement term and management percentage change. The same complete management service is included on every plan.
No VAT is added to Hostahome's management fees.
Some property-level operating costs may vary and are confirmed in writing during the property review. Your final rate and operating scope are confirmed before anything is signed.
The whole operation, handled together.
Pricing, distribution, guest operations, property care and owner reporting work as one connected service.
The service includes pricing management, distribution and booking coordination, guest communication, cleaning and turnover coordination, maintenance coordination, and owner reporting with Owner Portal access.
Pricing management is included in every agreement option. Hostahome manages pricing as part of the wider operation, with the final property-specific scope confirmed during the property review.
Suitable properties are distributed across major and specialist booking channels, with direct booking also available. The exact channel mix is selected for each property based on its location, audience and operating model.
Yes. Distribution and booking coordination are managed through one synchronised calendar.
Yes, where suitable. Direct booking forms part of the distribution approach alongside major and specialist booking channels.
Guests managed. The property checked.
Guest communication, booking checks, turnover evidence and maintenance coordination are handled as part of the operation.
Hostahome handles guest communication 24 hours a day, seven days a week.
Every guest's ID is checked. Every booking is also reviewed against the property's rules and any relevant building rules.
Checks between stays use cleaner evidence, issue reports and checklists. This provides a practical record of what was found and what needs follow-up.
Hostahome coordinates the next step, using approved local trades or specialists when maintenance is needed. Significant work is brought to the owner for approval.
The owner approves significant work. Hostahome coordinates the issue and the appropriate local trade or specialist, then brings significant work to the owner before it proceeds.
Clear visibility without running the operation.
The Owner Portal keeps the essential property information available while Hostahome manages the day-to-day work.
The Owner Portal provides access to bookings, the property calendar and statements.
Yes. Owner reporting and Owner Portal access are included in every management agreement option.
Yes. Bookings and the property calendar are available through the Owner Portal.
Yes. Statements are available through the Owner Portal.
Significant work is brought to the owner for approval. Hostahome coordinates the issue and the relevant local trade or specialist.
The right property, in the right operating model.
Location, audience, property requirements and building rules all shape the recommendation.
Hostahome manages and reviews short-let properties across selected UK locations. The current active management areas are listed on the Locations page.
You can still request a property review. Tell us the postcode or area and Hostahome will confirm whether the property is suitable for management.
No. Distribution is selected for each property based on its location, audience and operating model.
Portfolio-owned, premium or operationally complex properties are reviewed individually so the recommendation reflects the property and how it needs to be managed.
Every booking is reviewed against the property's rules and any relevant building rules. This helps align accepted bookings with the property's operating requirements.
Related guide: What does full-service short-let management include?
Still have a question?
Start with the property.
Tell us the postcode or area and we will review its location, suitability and operating requirements.