Insurance accommodation
Feel at home while yours is repaired.
Temporary accommodation for policyholders and families who need a practical place to live while insured damage at home is being assessed or repaired.
Stay with confidence
A practical match
Keep a little of your everyday.
When repairs put life on hold, having somewhere comfortable to return to can make a difference. Explore houses and apartments for your household, with location and room arrangements chosen around your daily routine.
Share your home area, the places you still need to reach and your likely dates. We can help you compare available homes with the sleeping arrangements, parking, pet or accessibility needs that matter to your household.
What to tell us
The details that shape a suitable stay.
Your household
Tell us who needs to stay and which sleeping arrangements would feel most comfortable.
Keep routines workable
Share your home area and the school, work or care postcodes that shape daily life.
Plan for changing dates
Give the best repair window available and tell us if an extension may be needed.
Photographs show a Hostahome-listed home near Cambridge. Facilities vary by property.
How it works
From requirements to a confirmed stay.
- 01
Tell us what feels familiar
Share your usual area, household needs, daily routine and likely dates.
- 02
Explore suitable homes
Compare the location, space and practical details of available options.
- 03
Confirm the arrangements
Review availability, price, booking terms and your insurer’s process before committing.
Find your base
Start with the places that matter.
Choose a destination to browse the current catalogue. Add the exact workplace, school or routine postcode when you contact us.
All 10 guest destination groups remain available through our homes.
Before you book
Questions about insurance accommodation.
Will my insurance pay for the accommodation?
That depends on your policy and insurer. Ask your insurer or loss adjuster to confirm approval, budget and payment arrangements before booking.
Can you arrange accommodation at short notice?
We can check suitable homes, but every stay is subject to current availability and the booking requirements for that property.
What if the repair work takes longer?
Contact us as soon as possible. An extension depends on the home’s availability and the applicable booking terms, and may also need fresh insurer approval.
Are pets accepted?
Pet arrangements vary by home. Tell us about the pet at the start so this can be checked before any booking is made.
Can I look for a home near school or work?
Yes. Share the important postcodes and we will help you explore relevant options. The final location and journey will depend on the homes available for your dates.
What information should I provide?
The likely dates, household size, sleeping needs, preferred area, parking, pets, accessibility requirements and the insurer or loss adjuster’s booking process.
Other types of stay
Explore guest services.
Guest reservations
Tell us what would make the stay work.
Share the destination, dates, number of guests and practical requirements. We’ll help you explore homes that suit the stay.
Your insurer or loss adjuster should confirm approval, budget and payment arrangements before booking.
reservations@hostahome.com+44 161 524 1034
Hostahome company rating: 4.9/5 on Google.